Canceled Orders
A report on orders and line items canceled at the register, showing the employee, the item, and the context.
How to Access
Menu → Reports → Canceled Orders.
Route: /warehouse/reports/canceled-orders
Quick actions:
Overview
The report shows everything removed from an order or canceled entirely before payment. This is a control report: repeated cancellations by one employee or on one item are worth investigating, not just counting.
Filters
| Filter | Description | Required |
|---|---|---|
| Sales point | A specific point or all points | Yes |
| Period | Per shift, for a period, or shifts over a period | Yes |
| Employee | Filter by employee, with the option to exclude | No |
| Item | Filter by item or item group, with the option to exclude | No |
The employee and item filters live in the Advanced filters block — expand it with the link above the Generate button.
The NOT toggle next to a filter inverts the condition: instead of "only the selected employee", the report shows everyone except them. This is handy for excluding a trainee cashier or a known problem item from the set.
How to Use
- Select the sales point.
- Set the period — per shift, for a period, or shifts over a period.
- Optionally expand the advanced filters and set an employee or item.
- Click Generate.
Export
The finished report exports to Excel and PDF, or goes to print.
Tips
- The Per shift period option requires a selected sales point — the shift list is loaded for a specific point.
- Cancellations made after payment are refunds and do not appear in this report. See the refund documents in the Warehouse section.
Related
- Suspicious Actions — monitoring of unusual register operations
- Sales Act — what was actually sold
- System Log — who changed what in the system