AI menu import — Paloma POS 2

This article is about Paloma POS 2 — the new Paloma touchscreen POS app. It explains AI-assisted menu import: how to photograph a paper menu, let the register recognize the items and prices, review and adjust the result, and create the items in your catalog — right at the register, without typing each item by hand. If you are not sure this is your app, start with «How to tell you have Paloma POS 2».

Overview

• AI menu import opens from the «AI-ассистент» tile on the register's home screen. The screen is titled «AI-ассистент» and has two tabs — «Меню из фото» (this article) and «Чат».
• On the «Меню из фото» tab you photograph the menu, the AI recognizes names and prices, and you review the list and choose which items to create.
• Recognized items are shown grouped by category — the way they will land in the catalog — with status badges: «новый» (new), «возможно дубль» (maybe duplicate), «уже есть» (already exists).
• The feature is online only: recognition needs an internet connection. Offline, the start button is disabled and the note «Нужен интернет» is shown.
• Created items go into the same catalog as the item editor, so you can refine them afterwards. See «Item editor».

Step 1. Open menu import

On the register's home menu, tap the «AI-ассистент» tile. The «AI-ассистент» screen opens with two tabs at the top — choose «Меню из фото».

The «AI-ассистент» tile is visible only to employees granted the «AI-ассистент» access right. If you don't see the tile, that access is configured in the employee's access types.

Step 2. Photograph the menu

The «Меню из фото» tab shows the hint «Сфотографируйте меню — ИИ распознает товары» and the button «Создать меню с ИИ».

1. Tap «Создать меню с ИИ» — the photo picker opens (device camera or gallery).
2. Take or choose a photo of the menu.
3. While recognition runs, the screen shows «Распознаём меню…».

If «Создать меню с ИИ» is disabled and «Нужен интернет» appears below it, the register has no connection to the server. Wait for internet and try again: recognition runs on the server.

Step 3. Review the recognized items

After recognition, the results list opens. At the top are the counters «Распознано: [number]» (recognized) and «Выбрано: [number]» (selected).

Items are grouped by category: each group has a header with the category name, and a new category also carries the badge «новая категория». This lets the list show how the menu will look in the catalog.

Each item has:

• a status badge — «новый» (not in the catalog), «возможно дубль» (similar to an existing item), or «уже есть» (matches a catalog item);
• a «Название» (name) field — you can edit the recognized name;
• a «Цена, ₸» (price) field — you can edit the price;
• a selection checkbox — check the items you want to create.

Check names and prices, uncheck items you don't need (for example those marked «уже есть»), and leave the ones you want checked.

Step 4. Create the selected items

At the bottom of the screen is the button «Создать выбранные ([number])». The number in parentheses equals the count of checked items.

1. Make sure the right items are checked — with none selected the button is disabled.
2. Tap «Создать выбранные ([number])». A spinner shows on the button while items are created.
3. When done, the «Импорт завершён» (import complete) screen opens with a summary: «Создано товаров: [number]», and where relevant «Создано категорий: [number]» and «Пропущено: [number]» (skipped).
4. Tap «Готово» to return to the start.

To start over without creating items, tap «Попробовать снова» — the list resets and you can photograph the menu again.

Step 5. Check the result in the catalog

Created items go into the account's shared catalog — visible both at the register and in the item editor. Open «Item editor» to fill in what recognition doesn't set: unit of measure, price type, barcode, availability and other fields.

Common problems

• «Нужен интернет» — the register is offline and recognition isn't available. Wait for a connection and retry; «Создать меню с ИИ» becomes active again.
• «Не удалось распознать меню. Проверьте интернет и попробуйте снова.» — recognition failed because of the connection. Check your internet and tap again.
• «Что-то пошло не так. Попробуйте снова.» — an unexpected error during recognition. Try again.
• «Ничего не распознано» — no items were found in the photo. Take a closer, straight shot in good light so names and prices are readable, then retry.
• «нужна цена» — the price wasn't recognized for an item. Enter it in the «Цена, ₸» field; otherwise avoid creating the item with a zero price.
• An item is marked «уже есть» or «возможно дубль» — it is similar to an existing item. To avoid duplicating the catalog, uncheck such items before creating.

FAQ

Where do I start AI menu import?

On the register's home screen tap the «AI-ассистент» tile, then the «Меню из фото» tab. The tile is available to employees with the «AI-ассистент» access right.

Is internet required?

Yes. Menu recognition runs on the server, so a connection is needed. Offline, «Создать меню с ИИ» is disabled and the note «Нужен интернет» is shown.

Does the AI create items immediately?

No. First you see the list of recognized items with the badges «новый», «возможно дубль», «уже есть», edit names and prices, and check the ones you want. Items are created only after you tap «Создать выбранные ([number])».

How do I avoid duplicating existing items?

Watch the status badges: «уже есть» and «возможно дубль» mean a similar item already exists in the catalog. Uncheck those and keep only the ones marked «новый».

What if recognition is incomplete or wrong?

Edit the «Название» and «Цена, ₸» fields directly in the list. If the whole result is poor, tap «Попробовать снова» and re-photograph the menu — ideally in good light without glare. Fill in the remaining card details later in the «Item editor».