Request Statuses
The request statuses guide defines custom statuses for delivery requests and orders.
How to Access
Navigate to: Sidebar > Guides > Request Statuses
Route: /warehouse/guides/s_request_status
Quick actions:
Overview
Request statuses allow customizing the workflow stages for delivery requests. Each status can have a distinct color for visual identification in the list. Statuses help track the progress of requests from creation through completion.
List Columns
| Column | Description |
|---|---|
| No. | Internal number |
| Name | Status name |
| Color | Visual color indicator |
Fields
| Field | Description | Required |
|---|---|---|
| Name | Status name | Yes |
| Color | Color code for visual identification | No |
Step-by-Step Guide
Adding a Request Status
- Go to Guides > Request Statuses.
- Click Add.
- Enter the Name (e.g. "New", "In Progress", "Delivered", "Cancelled").
- Select a Color for visual distinction.
- Click Save.
Typical Workflow
A common delivery request workflow:
- New (blue) — request just created
- Confirmed (yellow) — confirmed with the customer
- In Delivery (orange) — courier dispatched
- Delivered (green) — successfully delivered
- Cancelled (red) — request cancelled
FAQ
Can I change the order of statuses?
Statuses are displayed in the order they are created. To reorder, you may need to recreate them in the desired sequence.
Are statuses required for delivery requests?
Not strictly, but they greatly improve tracking and visibility of request progress.
Can I delete a status?
A status cannot be deleted if it is currently assigned to any delivery requests.