Hardware fiscal registers (SHTRIH, PORT, ATOL, Elvis-Micro, iKKM) — Paloma365 Classic (Windows POS)

This article covers how Paloma365 Classic — the POS application for Windows — works with hardware fiscal registers: choosing the register type, the settings of each device, X and Z reports, fiscal cash-in and cash-out, mixed payment, returns and printing without a fiscal register. The settings live in the "Paloma365 front-office settings" («Настройки Paloma365 - фронт офис») window, opened from the POS menu (the settings password is required).

Choosing the fiscal register type ("Fiscal Register type")

• Where: POS settings → "Equipment" («Оборудование») tab → "Fiscal printers" («Фискальные принтеры») → "Fiscal Register type" («Тип ФР») group: «ФР ШТРИХ» (SHTRIH), «ФР ПОРТ» (PORT), «ФР АТОЛ» (ATOL), «ФР ЭЛВИС-МИКРО» (Elvis-Micro), «ФР iKKM», «ФР ONLINE».
• How to set: pick an option — it is saved immediately. The default is «ФР ШТРИХ». Choosing SHTRIH makes the POS load its driver right away; choosing PORT runs a connection check. If it fails you will see "Failed to load "Штрих-Light-ФР-К" driver" («Не удалось загрузить драйвер Штрих-Light-ФР-К»).
• Required: fiscal printing works only if the trading point has «Использовать Фискальный принтер» (Use fiscal printer) enabled in the web dashboard, section «Торговые точки» (Trading points).
• Notes: only the panel of the chosen type becomes active: «Штрих» for SHTRIH, «ФР Порт» for PORT, «ФР Атол» only for «ФР АТОЛ» (it is locked for Elvis-Micro), «iKKM» for iKKM. One register type per POS; a hardware register and an online cash register cannot work at the same time.

"ФР ONLINE" mode with an online cash register connected

• Where: "Equipment" → "Fiscal printers" → "Fiscal Register type" → «ФР ONLINE».
• How it turns on: automatically, when any online cash register is enabled on the "Plugins" («Плагины») tab → "Fiscal registers" («Фискальные регистраторы»). The "Fiscal Register type" group and the «ФР Атол» and «iKKM» panels are then locked. «ФР ONLINE» cannot be chosen by hand — clicking it changes nothing.
• Going back to a hardware register: turn off the online cash register plugin and restart the POS — after the restart the saved register type applies again.

Fiscal register check at POS start-up

• When: automatically while settings load, if the trading point has the fiscal printer enabled.
• What is checked: for SHTRIH — that the driver loads; for PORT — the connection to the device. Nothing is checked at start-up for ATOL, Elvis-Micro and iKKM.
• On failure: "Driver loading error..." («Ошибка загрузки драйвера...») appears with the reason; the POS keeps working.

The "Driver test" button

• Where: "Equipment" → "Fiscal printers" → "Driver test" («Тест драйвера»).
• SHTRIH: opens the SHTRIH driver properties window (port, speed, connection check).
• ATOL 4.5: opens the ATOL driver properties window, then "Settings are saved!" («Настройки сохранены!»). ATOL 10: no window opens — the POS just saves the current driver settings and also shows "Settings are saved!".
• PORT: the POS checks the connection but shows no result on screen.
• iKKM and ONLINE: the button does nothing; iKKM has its own "Test "iKKM"" («Тест iKKM») button.
• Note: if the POS is not run as administrator, "You must run the program as an administrator!" («Необходимо запустить программу от имени администратора!») appears — the action is still performed.

Fiscal sale receipt on a SHTRIH register

• When: on payment, when the register type is «ФР ШТРИХ».
• What is printed: "FORMED BY PALOMA365" («СФОРМИРОВАНО PALOMA365»), the order items (or one item for the whole amount — see "Print full bill"), service and discount, the line "Bill No. … <date>" («Чек №…»), the employee, customer details; then the receipt is closed on the device. Before printing the POS checks the register status.
• On a register error: the payment is cancelled and the order stays unpaid. The cash screen shows "Error processing the payment!" («Ошибка оплаты счёта!»), Sales mode shows "Failed to process the payment!" («Произошла ошибка при оплате!»); the text contains "Error while printing on fiscal register" («Ошибка при печати на ФР») and the device reply «ККТ ШТРИХ-М: …».
• Notes: after closing the receipt the POS stores the fiscal sign, date, amount, cash register registration number and offline flag with the order — they are needed for a return receipt. Deposit and on-credit payments from the payment window go through without the fiscal register.

"VAT is enabled on "ШТРИХ ФР"" checkbox

• Where: "Equipment" → "Fiscal printers" → "Systemic control" («Системное управление») → "VAT is enabled on "ШТРИХ ФР"" («НДС включен на ШТРИХ ФР»). Saved immediately.
• What it does: when a sale is registered as one item ("Print full bill" is off), the item is registered with tax group 1; without the checkbox — with no tax.
• Note: in a full receipt each item's tax group comes from the product's VAT type; this checkbox does not affect it.

Code page, locale and font on a SHTRIH register

• Where: "Equipment" → "Fiscal printers" → «Штрих» panel: «Кодовая страница:» (Code page), «Локаль:» (Locale), «Тип шрифта:» (Font type), checkbox «Использовать печать со шрифтами» (Use printing with fonts), "Save" («Сохранить») button.
• Values: code page — 0 default, 1 Russian, 2 or 3 Armenian, 4 Kazakh, 5 Turkmen. Locale — 0 do not change, 1049 Russian (default), 1087 Kazakh, 1088 Kyrgyz. «Использовать печать со шрифтами» prints lines with the font from «Тип шрифта:» (default 1).
• Notes: everything, including the checkbox, applies only after "Save". With code page 2, 4 or 5 the locale is not applied. The panel is active only for «ФР ШТРИХ».

Automatic SHTRIH status check and recovery before each operation

• When: before a sale or return receipt, X and Z reports, cash-in and cash-out on SHTRIH. Not configurable.
• What the POS does: an unclosed receipt on the device is cancelled; interrupted printing (for example, out of paper) is resumed; the receipt is cut if needed; if connecting fails, the driver is reconnected. After cancelling a receipt or resuming printing the operation itself is not performed — the POS asks you to retry («Повторите попытку»).
• Shift longer than 24 hours: «Смена на ФР закончилась! 24 часа с момента первой продажи истекли! Необходимо перейти в режим Кассир и нажать Z-отчет или закрыть смену!» (the fiscal shift has ended, 24 hours have passed since the first sale — go to Cashier mode and take a Z report or close the shift).
• Note: when working through the WebKassa plugin, a hint is added to the error code: −2 port not available, −1 print module not running, 1 wrong login/password, 17 Webkassa licence not paid, 94 fiscal data operator services not paid, 115 no internet or no connection to Webkassa.

Protection against printing the same SHTRIH receipt twice

• How it works: the POS remembers the items and payment types of every printed receipt. If the same order with the same contents is sent to print again during the current POS session, the repeat is skipped and the operation counts as successful.
• Notes: if printing ended with an error, the record is cleared and a retry is possible. The protection exists only for «ФР ШТРИХ».

Fiscal receipt on a PORT cash register

• When: on payment, when the register type is «ФР ПОРТ». The device is connected via a COM port.
• How to set up: fill in the «ФР Порт» panel and press "Save".
• What is printed: always a full receipt — "FORMED BY PALOMA365", the items with a tax group based on the product's VAT type, and after the receipt closes — "Bill No. … <date>", the employee, customer details. "Print full bill" does not affect PORT.
• Notes: the customer's IIN and e-mail are not sent to PORT. On an error the POS tries to void the open receipt.

PORT connection settings

• Where: "Equipment" → "Fiscal printers" → «ФР Порт» panel: «COM порт:» (COM port), «Скорость:» (Speed), «Номер оператора:» (Operator number), «Номер точки прод.» (Point of sale number), «Пароль оператора:» (Operator password) → "Save".
• Defaults: COM port 1, speed 115200, operator number 1, point of sale number 1.
• Notes: the panel is active only for «ФР ПОРТ». If a non-number is typed into the COM port, speed, operator or point of sale field, that value is not saved.

Fiscal receipt on an ATOL cash register

• When: on payment, when the register type is «ФР АТОЛ».
• How to set up: in the «ФР Атол» panel choose the driver version («ККТ АТОЛ 4.5» or «ККТ АТОЛ 10») and set up VAT.
• What is printed: "FORMED BY PALOMA365", the items (with "Print full bill") or a text list of items with service and discount, "Bill No. … <date>", customer details, the employee, payment, receipt close.
• Mixed payment is not supported: the POS does not print the receipt and cancels the payment; the message contains "Can not pay using mixed payment type while "ККТ АТОЛ" is in use" («Нельзя оплатить чек смешанным типом оплаты используя ККТ АТОЛ»).
• On an error: the cashier sees "Error while printing on fiscal register" and "Error while printing on "ККТ АТОЛ"" («Ошибка печати на ККТ АТОЛ») with the device reply; the POS cancels the open receipt. Deposit and on-credit payments from the payment window go through without the register.

ATOL driver version: «ККТ АТОЛ 4.5» or «ККТ АТОЛ 10»

• Where: "Equipment" → "Fiscal printers" → «ФР Атол» panel → «ККТ АТОЛ 4.5» / «ККТ АТОЛ 10» switch. Saved immediately.
• What changes: for 4.5 the "VAT rate index for "ККТ АТОЛ 4.5"" setting becomes available; for 10 — the "VAT rates for "ККТ АТОЛ 10"" list and the «Не закрывать порт» (Do not close port) checkbox.
• Notes: the «ФР Атол» panel is available only when the register type is «ФР АТОЛ». The ATOL driver of the matching version must be installed on the computer. If the POS has already worked with the ATOL register in this session (a receipt, a report, or the «Аннулировать чек» / «Закрыть чек» buttons), the new driver version takes effect only after the POS is restarted.

VAT for ATOL 4.5: rate index and "ККТ АТОЛ with taxes via sections"

• Where: «ФР Атол» panel → "VAT rate index for "ККТ АТОЛ 4.5"" («Индекс ставки НДС для ККТ АТОЛ 4.5») field → "Save"; ""ККТ АТОЛ" with taxes via sections" («ККТ АТОЛ с налогами через секции») checkbox.
• How it works: enter the tax rate number from the device table and press "Save". The index is sent with the receipt only if "with taxes via sections" is on; otherwise items are registered without a rate.
• Note: once that checkbox is cleared, the whole panel including the checkbox itself becomes unavailable — to turn it back on, select «ФР АТОЛ» in "Fiscal Register type" again or reopen the settings.

VAT rate for ATOL 10

• Where: «ФР Атол» panel → "VAT rates for "ККТ АТОЛ 10"" list: "Is not a subject to a tax" («Не облагается»), «НДС 0%», «НДС 10%», «НДС 18%», "VAT 20%" («НДС 20%»).
• How it works: the value is saved as soon as you pick it in the list (default "VAT 20%") and is sent with every receipt item.
• Note: the "Save" button next to the list does nothing — there is no need to press it.

"Cancel a receipt" and "Close the receipt" buttons for ATOL

• Where: «ФР Атол» panel → "Cancel a receipt" («Аннулировать чек») and "Close the receipt" («Закрыть чек»).
• When to use: if an open receipt is stuck on the device — the POS connects to it and cancels or closes the receipt.
• Result: "Receipt is successfully cancelled" («Чек успешно отменён») / "Bill was successfully closed" («Чек успешно закрыт») or "Failed to cancel the receipt." («Не удалось отменить чек.») / "Failed to close the bill." («Не удалось закрыть чек.») with the error text.
• Note: the buttons are available when «ФР АТОЛ» is selected (either driver version).

«Не закрывать порт» (Do not close port) checkbox (ATOL 10)

• Where: «ФР Атол» panel → «Не закрывать порт». Available only for «ККТ АТОЛ 10», saved immediately.
• What it does: the POS keeps the connection to the device open after receipts and reports.
• Note: for driver 4.5 the checkbox is inactive and has no effect.

«ФР ЭЛВИС-МИКРО» mode

• Where: "Fiscal Register type" → «ФР ЭЛВИС-МИКРО».
• How it works: the Elvis-Micro device works through the same driver and the same logic as ATOL.
• How to set up: first choose «ФР АТОЛ» and configure the «ФР Атол» panel (driver version, VAT, the «Элвис Микро-Ф. …» checkboxes), then switch to «ФР ЭЛВИС-МИКРО». While «ФР ЭЛВИС-МИКРО» is selected the «ФР Атол» panel is locked — the settings made under «ФР АТОЛ» are used.

"Elvis Micro-F. Use. Without content printing" checkbox

• Where: «ФР Атол» panel → "Elvis Micro-F. Use. Without content printing" («Элвис Микро-Ф. Использовать. Без печати содержания»).
• What it does: the receipt gets a single item «Позиция» (Item) for the total amount; product, service and discount lines are not printed. "Print full bill" is ignored.
• Note: works in both «ФР АТОЛ» and «ФР ЭЛВИС-МИКРО» modes; it can be changed only while «ФР АТОЛ» is selected.

"Elvis Micro-F. Divide receipt amount by 100" checkbox

• Where: «ФР Атол» panel → "Elvis Micro-F. Divide receipt amount by 100" («Элвис Микро-Ф. Делить сумму чека на 100»).
• What it does: the receipt payment amount is rounded to a whole number and divided by 100. In "Without content printing" mode the single receipt item is recalculated the same way. Item amounts of a full receipt are not divided.

"Use fiscal register as a printer (only АТОЛ driver)"

• Where: "Receipts and reports" («Чеки и Отчеты») tab → "Systemic control" → "Use fiscal register as a printer( only АТОЛ driver)" («Использовать ФР как простой принтер (только АТОЛ драйвер)»).
• What it does: kitchen tickets are printed as plain text on the ATOL device; the pre-bill and the paid bill are printed the same way, but only if the register type is «ФР АТОЛ» or «ФР ЭЛВИС-МИКРО».
• Note: the printing is non-fiscal (text and cut); print templates are not used in this mode.

Fiscal receipt through iKKM

• When: on payment, when the register type is «ФР iKKM». The device is connected over the local network.
• How it works: the sale or return receipt is sent to the device with the amount per payment type: cash, card or mixed. With "Print full bill" the item list is sent as well.
• Payment types: deposit is sent as a card payment (a deposit payment from the payment window is not fiscalized at all). Other payment types are refused: «iKKM: Нельзя оплатить счет другим типом оплаты» (cannot pay with another payment type).
• Notes: the customer's IIN and e-mail are not sent. An error is shown as «Ошибка на шаге: №N. …» (error at step No. N) with the code explained.

iKKM connection: IP address, API key and "Test iKKM"

• Where: "Equipment" → "Fiscal printers" → «iKKM» panel: "iKKM IP address" («IP адрес iKKM») and "API_key" («API_ключ») fields, "Test "iKKM"" («Тест iKKM») button.
• How to set up: enter the device IP address and web-api key and press "Test iKKM". On success — "Connection with "iKKM" was successfully set!" («Подключение с iKKM успешно установлено!») and the values are saved. Empty fields — "Enter "iKKM" device ip-address!" / "Enter "iKKM" device api-key!"; on an error — the code explanation.
• Notes: the panel is active only for «ФР iKKM». The IP and key are saved only after a successful test. Where to get the key: turn off the web cash register on the iKKM — «Web-api ключ» (Web-api key) appears at the top of the web cash register settings.

"External banking module" checkbox (iKKM)

• Where: «iKKM» panel → "External banking module" («Внешний банковский модуль»).
• What it does: for a card payment the POS sends the amount to the iKKM banking module (purchase or refund), then polls the device with 5-second pauses (about 10 times) and checks the transaction result.
• Notes: with the module on, mixed payment is not allowed: «iKKM: Нельзя оплатить счет смешанным типом оплаты с активированным банковским модулем». If the card payment fails — «iKKM: Не удалось принять оплату картой …» (could not accept the card payment).

iKKM error codes

• Where they appear: in the error message for a receipt, report or cash-in/cash-out on iKKM (starts with «iKKM: »).
• Meanings: −1 wrong web-api key (set a new key on the iKKM); −2 registration in progress, retry later; −3 shift longer than 24 hours, close the shift on the iKKM; −4 offline for more than 72 hours, restore the connection and unlock the device; −5 low battery; −6 printer not ready, check the paper; −11 shift opened by another cashier; −100…−199 device blocked by the fiscal data operator (see the operator's documentation); −99 see the event log on the iKKM; −200 no connection to the iKKM server.
• Note: any code of 0 or above means success. Codes −7…−10, −12, −17 mean an error in the request parameters sent by the POS — a matter for technical support.

X report on the fiscal register

• Where: Cashier interface → cash screen → "X report" («X отчёт»); Sales mode → "Report" («Отчет») → «X-Report».
• Conditions: the button is active when the trading point has the fiscal printer enabled or an online cash register is connected; the employee needs the X report permission. Works on SHTRIH, PORT, ATOL, Elvis-Micro and iKKM.
• Notes: on an error — "Report printing error: …" («Ошибка при печати отчёта: …»). In the «Администратор зала» (Floor manager) interface the "X report" button is hidden. On iKKM the POS may show "Report printing error: ok" after a successful report — the report has in fact been taken.

Z report from the cash screen button

• Where: cash screen → "Z report" («Z отчёт») → confirmation "Do you really want to print Z-report? Fiscal shift will be closed!" («Вы действительно хотите снять Z-отчет? Будет закрыта фискальная смена!»).
• Conditions: the same permission as for the X report is required. The button is active only for «ФР ШТРИХ» or an online cash register; for PORT, ATOL, Elvis-Micro and iKKM it is inactive — there the Z report is taken when the shift is closed.
• Notes: on SHTRIH the Z report can be taken even when the shift has run over 24 hours; if the device reports that the shift is already closed, the operation counts as successful. The "Z report" button is also visible in the «Администратор зала» interface.

Automatic Z report when closing the shift

• Where: cash screen or Sales mode → closing the shift.
• How to enable: in the web dashboard, «Торговые точки» (Trading points) → «Снимать Z-отчет при закрытии смены» (Take Z report when closing the shift); works when the fiscal printer is enabled.
• On an error: the POS asks "Failed to print Z-report! Close shift anyway?" («Ошибка печати Z-Отчета! Всё равно закрыть смену?»).
• Notes: in Sales mode the Z report on shift close is printed only if the employee has the X report permission — without it the POS shows «Недостаточно прав!» (insufficient rights), the Z report is not taken, and the shift is still closed. For PORT, ATOL, Elvis-Micro and iKKM this is the only way to take a Z report from the POS.

Offer to take a Z report when the fiscal shift is over 24 hours

• Where: Sales mode, after a failed payment.
• How it works: if the SHTRIH register (or an online cash register) reported a shift longer than 24 hours, the POS first checks the employee's X report permission. If it is granted, the POS asks «Смена на ФР превысила 24 часа. Снять отчёт с гашением (Z-отчёт)?» (the fiscal shift exceeded 24 hours — take a Z report?) and, if you agree, prints the Z report and shows «Z-отчёт снят, фискальная смена закрыта. Можно повторить оплату.» (Z report taken, fiscal shift closed, you can retry the payment). Without the permission no question is asked: the POS shows «Недостаточно прав!» (insufficient rights) and then the usual payment error.
• Note: the cash screen does not make this offer.

Fiscal cash-in and cash-out

• Where: cash screen → "Cashbox" («Касса») → "Cash related operations" («Кассовые операции») window → "Cash+" («Поступление в кассу») / "Expense from the register" («Расход из кассы») → "Fiscal operation" («Фискальная операция») switch → "Accept" («Принять»).
• How it works: the switch is visible when the trading point has the fiscal printer enabled (or an online cash register); its position is remembered. With the switch on, the amount rounded to a whole number is registered on the register: SHTRIH and PORT — cash-in/pay-out; ATOL — with the heading «Внесение денег в кассу» / «Изъятие денег из кассы»; iKKM — cash-in/withdrawal on the device.
• Permissions: the employee needs the cash-in and cash-out permissions.
• Notes: if the register returns an error, the operation is not saved: "Error while processing the operation!" («Ошибка при выполнении операции!») with the error text. Only "Cash+" and "Expense from the register" are fiscalized, and only when creating a new document; "Account deposit" («Поступление на счёт») / "Account withdrawal" («Расход со счёта») are not registered on the register. With the ePos and qPos plugins the switch is off and locked. With the switch off the operation is saved without the register and a non-fiscal slip is printed.

"Do not print a receipt when withdrawing / replenishing money at the cash register" checkbox

• Where: "Receipts and reports" tab → "Redundant data control" («Управление избыточными данными») → "Do not print a receipt when withdrawing / replenishing money at the cash register" («Не печатать чек при снятии / пополнении денег в кассе»).
• What it does: turns off the non-fiscal cash-in/cash-out slip that is printed when the operation goes through without the register.
• Note: it does not affect fiscal registration of cash-in/cash-out.

Opening the cash drawer after a cash payment

• Where: "Equipment" → "Fiscal printers" → "Systemic control" → "Open cash drawer" («Открывать денежный ящик»).
• How it works: after a successful payment that includes cash, the POS sends the drawer-open command to the printer chosen in "Printer for printing bills and reports" («Принтер для печати счета об оплате и итогового отчета», "Receipts and reports" tab). This also works without a fiscal register if the drawer is connected to that printer.
• SHTRIH: the drawer is additionally opened by the register itself after a receipt with cash and after cash-in/cash-out.
• Notes: ATOL does not open the drawer through the device. A drawer error does not interrupt receipt printing.

"Print full bill" checkbox

• Where: "Receipts and reports" tab → "Systemic control" → "Print full bill" («Печатать полный чек»).
• SHTRIH: with the checkbox each item is registered separately — with the product's VAT rate, the item discount or markup and the marking code; without it — one item for the total amount plus a text list of products and service/discount lines.
• ATOL / Elvis-Micro: with the checkbox items are registered separately; without it the order contents are printed as text. In "Elvis Micro-F. … Without content printing" mode the checkbox is ignored.
• iKKM: with the checkbox the item list is sent to the device.
• PORT: the receipt is always full; the checkbox has no effect.

"Print articles for Fiscal registers" checkbox

• Where: "Receipts and reports" tab → "Additional data" («Дополнительные данные») → "Print articles for Fiscal registers" («Печать артикулов для ФР»).
• What it does: the fiscal receipt shows the product article number instead of the product name — both as the item name of a full receipt and in the text list of products.
• Note: applies to SHTRIH, ATOL/Elvis-Micro and PORT; has no effect on iKKM.

Customer IIN and e-mail on a hardware register receipt

• Where: payment window → "Parameters" («Параметры») → «Параметры текущей сессии» (Current session parameters) window → «Запрашивать ИИН» (Ask for IIN) and «Запрашивать E-mail» (Ask for e-mail) → "Accept". During payment the windows «Введите или отсканируйте ИНН» / «Введите или отсканируйте E-Mail» (enter or scan the IIN / e-mail) appear.
• How it works: the switches are saved in the POS settings and stay on until turned off. The value is filled in from the customer card and can be edited by the cashier; it is asked once per payment and cleared after printing.
• Where it goes: SHTRIH — the IIN into the receipt (tag 1228) and the e-mail as the address to send the receipt to; ATOL 10 — e-mail only; PORT and iKKM — neither.

Mixed payment on a hardware register

• Where: payment window → pay with several payment types → pay.
• Permission: in the web dashboard, trading point setting «Разрешить разные типы оплат» (Allow different payment types).
• SHTRIH and PORT: cash and card are sent as separate amounts, deposit as a discount on the total; the receipt shows a «Типы оплаты:» (Payment types) block with every type and amount. Other payment types are counted as cash or non-cash only if "Use payment type rules" («Использовать правила типов оплат») is on.
• iKKM: cash, card and deposit are accepted; other types are refused. With "External banking module" on, mixed payment is not allowed.
• ATOL / Elvis-Micro: not supported — "Can not pay using mixed payment type while "ККТ АТОЛ" is in use", the payment is cancelled.

Fiscal return receipt on a hardware register

• Where: the return screen (Cashier / Sales mode interfaces): when choosing the payment type you can see whether it is "Fiscal" («Фискальный») or "Not fiscal" («Не фискальный»).
• How it works: a return with a fiscal payment type is registered on the register as a return receipt: SHTRIH — "sale return" with the original receipt details (number, cash register registration number, date and time, amount, offline flag); PORT — a "return" receipt; ATOL — a return registration; iKKM — a return receipt.
• Note: for SHTRIH the original receipt details come from the data the POS stored when the sale was printed on the register; if the sale went through without the register, the detail lines show empty brackets.

On-credit, deposit and other payment types without the fiscal register

• Where: payment window → on-credit, deposit or another payment type → pay.
• How it works: deposit and on-credit payments from the payment window always go through without a fiscal receipt when the register is on. If "Use payment type rules" («Использовать правила типов оплат», "Payment window" «Окно оплаты» tab) is off, only cash, card and mixed payments are fiscalized, other types go through without the register. If the rules are on, the POS follows the "fiscal" flag of the payment type for this workplace.
• Notes: the paid bill is then printed on a regular printer using the print template. Prepayment is not fiscalized.

Working without a fiscal register

• When: the trading point has «Использовать Фискальный принтер» off in the web dashboard and no online cash register is connected.
• What is printed: the paid bill — on a regular printer using the "Bill" («Счет об оплате») template, if the trading point has «Печать счета об оплате» (Print paid bill) on. The printer is chosen on the "Receipts and reports" tab → "Printer for printing bills and reports" ("Refresh printers list" «Обновить список принтеров» button).
• Not available: the "X report" and "Z report" buttons are inactive, the "Fiscal operation" switch is hidden.
• Note: the paid bill is printed on the regular printer even with a fiscal register — alongside the fiscal receipt, if «Печать счета об оплате» is on.

"Receipt not printed?" helper

• When it appears: after printing a template on a regular printer the POS watches the Windows print queue job for up to 10 seconds. If the printer reports it is out of paper or offline, an error occurred, or the job was cancelled, deleted or did not finish in time, the «Не распечатался чек?» (Receipt not printed?) window opens with a «Понятно» (Got it) button.
• What it says: 1) check that the printer is on and has paper (press the Feed button); 2) check the cables to the printer and the computer; 3) restart the printer and the POS terminal. If a blank receipt comes out — turn the paper roll over.
• Note: this is about regular printers, not fiscal registers. PDF and XPS printers are not watched.

58 mm paper for receipts and reports

• Where: "Receipts and reports" tab → "Systemic control" → "Use 58mm paper" («Использовать 58мм бумагу»).
• What it does: the POS uses the 58 mm versions of the print templates — for bills, kitchen tickets and reports.
• Note: does not affect printing on a hardware fiscal register.

«Автопереключение порта USB-принтера» (USB printer port auto-switch) checkbox

• Where: "Equipment" → "Fiscal printers" → "Systemic control" → «Автопереключение порта USB-принтера».
• What it does: if Windows created a new port after a USB printer was reconnected (USB001 → USB002 and so on), the POS moves the printer to the new port by itself so printing does not stop.
• How to enable: tick the checkbox and restart the POS — the watcher starts when the program starts. It watches the printers from the print settings: pre-bill, paid bill, kitchen tickets and the label printer.
• Note: applies to regular USB printers, not to fiscal registers.

"Round receipt sum" and the fiscal receipt

• Where: "General settings" («Общие настройки») tab → "Number formatting" («Форматирование чисел») → "Round receipt sum" («Округлять суммы чека»).
• ATOL / Elvis-Micro: with the checkbox the receipt payment amount is sent rounded to a whole number; without it — rounded to kopecks/tiyn.
• SHTRIH and PORT (full receipt): the difference between the sum of the items and the rounded total is added as a discount or markup to the most expensive item.
• Note: with "Elvis Micro-F. Divide receipt amount by 100" on, the amount is first rounded to a whole number and then divided by 100.