System Log
The System Log provides a complete audit trail of all actions performed in the system.
How to Access
Navigate to: Sidebar > Logs > System Log
Route: /logs/system-log
Quick actions:
Overview
The System Log records every significant action: document creation, edits, deletions, configuration changes, and user logins. It is the primary tool for auditing activity, investigating issues, and maintaining accountability across the organization.
Columns
| Column | Description |
|---|---|
| Date | Date and time of the action |
| User | Employee who performed the action. If a support specialist did it under your support access request — «Paloma365 support · specialist name», and below it whose rights they worked with |
| Action | Type of action (create, edit, delete, login, etc.) |
| Entity | Object affected (document type, guide entry, etc.) |
| Details | Additional information about the change |
Step-by-Step Guide
- Go to Logs > System Log.
- Browse the chronological list of actions.
- Use filters to narrow by date range, user, or action type.
- Click on an entry to see full details of the action.
FAQ
How far back does the log go?
The system log retains records according to your subscription plan. A Paloma365 specialist can tell you the exact retention period for your plan — just ask here in the chat.
Can I filter logs by a specific employee?
Yes. Use the user filter to see all actions performed by a specific employee.
How do I see what support changed?
Tick Support only in the filters and apply them — the list keeps the actions support specialists made in your account under a support access request. Their User column names the specialist and the rights they worked with: those of the employee who allowed the access, or the owner's.
Can log entries be deleted?
No. Log entries are immutable for audit integrity. They cannot be edited or deleted by any user.